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Refund policy

Your purchase may be eligible for exchange as per below criteria:

  • Home category products are not eligible for returns or exchange unless the product delivered has a quality/manufacturing defect OR has been delivered broken. Please do photograph the defect as soon as you open the packaging.
  • Products purchased during sale period / discounted pricing, are not eligible for returns or exchange.
  • Customised products or special bulk orders are not eligible for returns or exchange.
  • Gifts purchased online are not eligible for exchange/refund/return.
  • If your purchase meets the eligibility criteria stated above, we will happily exchange and offer a fresh piece.
  • In the rare instance we are unable to do so, we issue and email a credit note to the registered email address or the e-mail address used while making the purchase. This is only on company descretion.
  • The credit note will be valid for six (6) months from the date of issue and can be redeemed both online and at any of our stores pan India.